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Warranty

The company's liability for defective merchandise is limited to replacement or repair of that merchandise. This limited warranty specifically excludes labor, shipping and transportation costs which will be charged to the purchaser.

This warranty is extended to the original purchaser only. Proof of purchase including date, place of purchase and original purchase price is required for service under this warranty. Model number or product designation are also required.

The products warranty length is stated in its description.

All warranty claims are subject to verification by Furnituremart. The length of warranty for each product is stated in its description. 

Furniture Warranty

Any product modifications by consumer voids the warranty. The warranty does not apply to damage resulting from

      - Normal wear and tear;

      - Negligence, abuse or misuse;

      - Inadequate or improper maintenance, cleaning or care;

      - Exposure to sunlight or rain;

      - Exposure to chemicals and/or other liquids;

      - Damages caused by pets;

      - Any use for which the product was not designed;

      - Commercial usage, which includes rental, business, institutional or any other non-residential use;

      - Use contrary to operating instructions.

      - The colorfastness, commercial dye lot variations, wrinkling or wear of leather.

      - The softening of filling materials under normal use.

Because of the craftsmanship involved and the natural materials used in the manufacturing process, minor variations will occur from piece to piece. Therefore, this warranty does not cover such minor differences between your furniture and floor samples, printed illustrations, and video or internet displays.

Mattress Warranty

Limited 10 Year Warranty

Furnituremart will repair or replace the mattress showing unusual deterioration resulting in indentation greater than 1.5 inches in no more than 1 year from the date of purchase. Any visible flaws or defects in the mattress that arise under normal use shall be covered under this warranty. This warranty shall not cover normal changes in softness, recovery or feel of the mattress that will occur naturally over time.

 

This warranty will be null and void if:

      - The product is damaged or in a condition that will not Furnituremart to safely or adequately conduct an inspection of the product;

      - A king or queen foundation is used without the recommended bed rails and center support rails;

      - The outer fabric has been torn or subject to abuse;

      - The product has been used in a commercial setting

      - Proof of purchase is not provided.

 

For questions or concerns, feel free to contact us.

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